Your Trusted Technology Partner
CallTek – where service and technology converge for transformational results.
Over the past two decades, CallTek has evolved into a global leader, providing white-label technical support services exclusively for technology operators and service providers.
CallTek is committed to excellence at every level – delivering superior service powered by distinct proprietary technologies that enable us to support you with world-class efficiency and precision.
As your trusted white-label partner, CallTek becomes an extension of your brand, empowering your company to scale seamlessly, precisely when and where it matters most.
Your Trusted Technology Partner
At CallTek, we specialize in Technology as a Service (TaaS), empowering system integrators, operators, and innovators to execute seamlessly at scale, precisely when and where it matters most. Our TaaS model encompasses infrastructure, technology procurement, and comprehensive implementation and lifecycle support.
With two decades of industry expertise, CallTek stands as a global leader in collaborative solutions across key verticals: hospitality, multi-family student housing, and healthcare. Our extensive global and local teams, combined with straightforward funding models, allow us to extend your business reach at scale. From customer onboarding to nationwide on-site implementation, logistics, project management, and round-the-clock world class customer support, we’ve got you covered.
As your trusted white label partner, CallTek operates seamlessly in the background, acting as an extension of your team and brand.
Let us accelerate your project execution and provide the service delivery infrastructure to AMPLIFY your business.
Managed Field Services
Customer Service
Project Coordination
Network Operations
Remote Patient
Monitoring Support
Digital Data Conversion
Tiered Technical Support
Nationwide network of low-voltage technicians are available 24/7/265 in more than 30,000 zip codes. Program management with real-time tracking of project activities and resources is also available.
More than 6,0000 customer support agents with the highest level of technical support available 24/7. Agents speak most major languages including English, Spanish, French, Italian, Japanese and Chinese.
Professional project coordinators organize and action tasks as well as generate reporting and billing activities to ensure project success. Tiered support and real-time tracking are available as needed.
CallTek’s white label team offers expert support throughout the wireless network operations
cycle from project management to installation, support, and maintenance.
White label agents provide call center services and technical support for patients and physician offices. Medical billing experts file the appropriate forms to a bill to insurance and Medicare as needed.
Electronic Health Record (EHR) conversion to safely and securely move data onto new digital platforms. Technical experts can train and onboard medical staff on using new EHR software.
Technical support when and where it’s needed. More than 6,000 agents offer four levels of white label support 24/7 according to your needs. We can amplify your team or our team can become your team.
News & Events
Irvine, CA (July 8, 2025) — CallTek, a worldwide leader in support for technology operators and service providers, has named Josh Bergen, CHAE, CHTP as Chief Growth Officer.
With more than three decades of experience leading customer-focused and growth-oriented teams, Bergen brings to CallTek a breadth of experience across technology, customer service, finance and operations.
CallTek’s Chief Technology Office, Oscar Garcia Colon, travels the globe in search of technical innovation. He shares his insights from HITEC, the premier event for hospitality technology, and where CallTek stands on the world stage with the implementation of AI for technology support.
For the fifth year in a row, CallTek, Inc., a worldwide leader in white-label support for technology operators and service providers, has achieved some of the highest technology certifications. The company was recently awarded the ISO 9001, ISO 27001, SSAE 21 SOC 2, and PCI DSS certifications because of the company’s commitment to quality, security and compliance.
A Look Into CallTek
CallTek is a leading white-label company offering technical support and BPO services to technology operators and service providers. From field service to cloud monitoring, NOC and business continuity, CallTek offers the services and solutions that are needed to keep businesses performing and growing.